Importing Reviews – Opinew Help https://www.opinew.com/help-center Opinew Help Center and FAQ Tue, 03 Oct 2023 09:59:49 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.5 https://www.opinew.com/help-center/wp-content/uploads/2023/06/cropped-Icon_Default-Blue-on-White-32x32.png Importing Reviews – Opinew Help https://www.opinew.com/help-center 32 32 How to import eBay Shop Reviews to Shopify https://www.opinew.com/help-center/knowledge-base/import-ebay-shop-reviews-to-shopify/ https://www.opinew.com/help-center/knowledge-base/import-ebay-shop-reviews-to-shopify/#respond Fri, 28 Oct 2022 09:58:48 +0000 https://www.opinew.com/help-center/?post_type=ht_kb&p=2423 With Opinew, you can easily synchronize and import eBay Shop reviews to Shopify in a few clicks.

Read through our step-by-step guide, or watch our video tutorial below to quickly start importing eBay Shop reviews to Shopify.

Step 1: Import eBay Shop Reviews

Log in to Opinew’s dashboard and open Reviews > Shop Reviews.

import eBay Shop Reviews to Shopify 1st step

On the Shop Reviews page, locate the eBay Seller reviews button, and click on it.

You will be prompted with Opinew’s importer settings.

  • Add your eBay Seller feedback link. If you’re unsure how to locate it, please follow this article.
  • Choose how many reviews you’d like to import
  • Choose which reviews to import (1 star to 5 stars) 
  • Translate reviews to the language of preference
  • Decide if there is a minimum amount of words needed on the review to import it 
  • Choose to import only reviews with images or not

Wait for a few seconds until the reviews populate to your Shopify store.

Step 2: Display Shop Reviews on your store

If you’d like to display eBay Shop reviews on your store, you have 3 options:

  • Create an all-reviews custom page in your Shopify store. Follow this article in order to create a custom page for your Shopify store and link it to our all-reviews widget.
  • Link reviews to a product: Once Shop reviews are imported, you’ll have the possibility to link each review imported to the product of your choice.

Step 3: Display eBay’s date format on Shopify

If you’d like to display the review date in the same format as on eBay’s shop feedback page, head over to Widgets > Product Review Widget.

Under General Information, scroll down until you locate the Date Format section. Click the toggle to activate it, and on the dropdown selection, choose “Relative”.

That’s it, your reviews will now display “The past month” instead of “09/10/2022”.

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How to import eBay reviews to Shopify? https://www.opinew.com/help-center/knowledge-base/import-ebay-reviews-to-shopify/ https://www.opinew.com/help-center/knowledge-base/import-ebay-reviews-to-shopify/#respond Fri, 28 Oct 2022 09:05:50 +0000 https://www.opinew.com/help-center/?post_type=ht_kb&p=2417 Read through our step-by-step guide, or watch our video tutorial below to quickly start importing eBay reviews to Shopify.

Step 1: Install Opinew on your Shopify store

Head over to the Shopify app store and install Opinew on your store.

Before importing reviews, make sure your products have been uploaded to your store.

Step 2: Use the in-app form to import eBay reviews to Shopify

Log in to Opinew’s dashboard and open Reviews > Import Reviews.

step 1 Import reviews from ebay

Select a product and fill in the settings to import reviews from eBay.

step 2 Import reviews from ebay

Opinew will automatically recognize the eBay product URL and know that you are importing from eBay. Here are the settings available when import reviews from eBay:

  • Add the link to your product on eBay.
  • Choose how many reviews you’d like to import. (depending on your plan’s limit)
  • Translate reviews to the language of preference.
  • Decide if there is a minimum amount of words needed on the review to import it.
  • Automatic Synchronization. (available from the Growth plan)
  • Import only reviews with images or not.
  • Approve all imported reviews. If not selected, you will need to go to Reviews > Manage Reviews in order to approve them manually once the import is complete.
  • Choose to replace your reviewer name. Example: Change A***B with something more trustworthy like Alan B.
Step 2 import settings from eBay

Wait a few seconds for the reviews to import from eBay, and the Status should show as “Success”.

Once imported, you will be able to:

  • Head over to Manage Reviews, to publish/unpublish reviews, and make sure you are happy with the imported reviews.
  • Automatically synchronize reviews if your plan is eligible, and you haven’t checked the automatic synchronisation box in the import settings.
  • Delete all reviews that were imported by clicking on the “trash” icon.
Step 3 - import reviews from ebay completed

If you would like to import your eBay Seller/Shop Reviews, please follow this article.

Are you encountering issues while importing eBay reviews to Shopify? Use our 24/7 live chat support located at the bottom right-hand corner of this page. Our team is standing by to provide you with expert assistance to get your issues resolved in a timely manner.

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How to import reviews from Amazon by CedCommerce and Opinew https://www.opinew.com/help-center/knowledge-base/cedcommerce-and-opinew/ https://www.opinew.com/help-center/knowledge-base/cedcommerce-and-opinew/#respond Mon, 10 Oct 2022 08:59:45 +0000 https://www.opinew.com/help-center/?post_type=ht_kb&p=2374 This integration between CedCommerce and Opinew will let you import reviews easily and in 1-click while you are importing and managing your Amazon products on your Shopify Store using the Amazon by CedCommerce sales channel.

Getting Started

Before going into the tutorial, make sure you have all this installed and set up on your Shopify store:

Install Amazon by CedCommerce >

Install Opinew >

Install Opinew’s Chrome Extension >

Open Amazon by CedCommerce and start linking your Amazon products to your Shopify products. Once you’re done syncing the inventory, make sure you also have the Opinew Google Chrome Extension properly set up and linked to your Shopify store.

Import Reviews for a single product from Amazon by CedCommerce and Opinew

Once you’re all set up, head over to Amazon by CedCommerce and open the “Listings” page.

CedCommerce and Opinew Step 1 - go to listings

After reaching your listings page, a new column should appear and display an import reviews button.

CedCommerce and Opinew Step 2 - click import reviews

Click on it, and this will open a pop-up with the settings to import your reviews. Choose how many reviews you want to import, what kind of ratings they have, if you want to translate them and if you want them to only have images. Once you’re done, click on import reviews at the bottom.

CedCommerce and Opinew Step 3 - Set settings and import

Once reviews are imported, the “Import reviews” button will switch to “Reviews imported”. On there you’ll see how many reviews were imported and the average stars rating for this product.

CedCommerce and Opinew Step 4 - Double check reviews imported

Import reviews in bulk with Amazon by CedCommerce and Opinew

Another way you could import reviews with this integration is by opening our Chrome extension while you are on the Listings page. This will allow you to import reviews in bulk for all your products, in just one-click.

CedCommerce and Opinew Step 5 - Bulk import

First, click on “Bulk Import” on top of the extension pop-up.

CedCommerce and Opinew Step 6 - Bulk import reviews click

You will be prompted with the review importer settings. Configure it in a few steps and then press “Import reviews for all products”.

CedCommerce and Opinew Step 7 - set settings and click import

Your reviews should be importing to your Shopify store. Keep in mind this can take a few seconds and up to a minute, depending on the number of products you have.

CedCommerce and Opinew Step 8 - check if importing

Once the review import is done, the Chrome Extension will display
“Success” in the status column.

CedCommerce and Opinew Step 9 - check if correctly imported

That’s it, all your products on the listing should now be populated with reviews!

If you happen to have any issues with the extension, feel free to contact our support center. For more information about extension troubleshooting, visit our article on Troubleshooting Chrome Extension issues.

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How to import reviews using Amazon By Codisto and Opinew https://www.opinew.com/help-center/knowledge-base/codisto-and-opinew/ https://www.opinew.com/help-center/knowledge-base/codisto-and-opinew/#respond Mon, 26 Sep 2022 05:36:28 +0000 https://www.opinew.com/help-center/?post_type=ht_kb&p=2357 Install Opinew > Install Opinew’s Chrome Extension > Open the Codisto app and connect your Amazon account to manage your Amazon inventory and sync it with your Shopify store. How to import reviews for a single product using Codisto and Opinew Once you’re...]]> Getting Started

Install Amazon by Codisto >

Install Opinew >

Install Opinew’s Chrome Extension >

Open the Codisto app and connect your Amazon account to manage your Amazon inventory and sync it with your Shopify store.

How to import reviews for a single product using Codisto and Opinew

Once you’re done syncing your inventory, open the listings page in the Codisto app and make sure that the Opinew Chrome Extension is properly configured.

Step 1 Open listing on Amazon By Codisto and Opinew

On your listings page, the chrome extension will automatically add a new “import reviews” button below each product. Click on the button and it will open Opinew’s import settings.

Amazon by Codisto and Opinew - Import reviews

Configure it following your needs, and click on Import Reviews.

Codisto and Opinew - Review import settings

Upon completion, the “import reviews” button should turn to “reviews imported”.

Codisto and Opinew - Reviews imported

You can also check the details of the reviews imported by clicking on the button:

Codisto and Opinew - Reviews imported Details

How to import reviews in bulk with Codisto and Opinew

Open your listings page on Codisto. Once opened, click on Opinew’s Chrome Extension on your toolbar. It will display an option to bulk import reviews for all your products in 1-click.


Configure the settings according to your needs, and click on import reviews. The process should take a couple of seconds to a few minutes.

That’s it, all your products on the listing should now be populated with reviews!

If you happen to have any issues with the extension, feel free to contact our support center. For more information about extension troubleshooting, visit our article on Troubleshooting Chrome Extension issues.

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How to Know When a Product Link is Valid on Amazon and eBay https://www.opinew.com/help-center/knowledge-base/how-to-know-when-a-product-link-is-valid/ https://www.opinew.com/help-center/knowledge-base/how-to-know-when-a-product-link-is-valid/#respond Mon, 11 Jul 2022 13:51:03 +0000 https://www.opinew.com/help-center/?post_type=ht_kb&p=2270 When using the review importer inside your Opinew Dashboard there are a couple of reasons why you won’t be able to import reviews for a product; the main one is the use of an invalid product link.

In this article, we will help you distinguish between incorrect and correct product links.

Amazon Product Link Correct Format

The correct way of copying a product URL is to visit the product’s main page; verify the browser is not inside a subsection of the Amazon page.

Amazon Product Link Incorrect Format

If the page you’re on looks like the picture below or the URL includes the part ‘/product-reviews/’, this means this is the incorrect link.

AliExpress Product Link Correct Format

Another valid format is to remove all the extra text after the ‘/item/4000901174719.html’ and leave a short version of the product link URL.

eBay Product Reviews

Reviews for a specific product

When you need to import reviews from a specific eBay product page, always be sure you can see a star rating widget beneath the product’s title on the page you’re visiting.

ebay product reviews 1

eBay Shop Reviews

Reviews for the entire shop

If on the other hand, you want to import reviews from a shop’s overall page, on the right-hand side part of the page search for the element with the username and the total number of reviews next to it.

ebay shop reviews part 1
After you

After you click this username the shop’s reviews page will open and you will see this view, this will be the correct URL to import shop reviews from eBay.

ebay shop reviews part 2
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How to import reviews in DSers https://www.opinew.com/help-center/knowledge-base/how-to-import-reviews-in-dsers/ https://www.opinew.com/help-center/knowledge-base/how-to-import-reviews-in-dsers/#respond Fri, 08 Jul 2022 14:02:56 +0000 https://www.opinew.com/help-center/?post_type=ht_kb&p=2227 Opinew’s Chrome extension lets you quickly import Aliexpress reviews into your Shopify shop. This article will focus on how you can import your reviews through the DSers app.

Step 1: Get the Chrome Browser extension

Step 2: Activate the extension

Open the Opinew app in your Shopify dashboard. This will activate the extension.

Step 3: Open DSers

Inside your DSers dashboard, go to the My products page and select your Shopify store.

Refresh page if you encounter issues

If you don’t see the import reviews button under product cards. Try refreshing the My products page.

Step 4: Import reviews (Single Product or Bulk)

Single Product

Each of the products will have an “Import reviews” button. Click it to import reviews

Bulk

Go to DSers “My products” page. Then click on the extension icon in Chrome navbar. Then click “Bulk Import”

Step 5: Modify, sync, or delete reviews

After you import reviews for a product the “Import reviews” button will change to a green “Reviews Imported” button. Clicking on this button will show a popup with information about the imported reviews. You can sync, modify or delete these reviews by clicking the buttons inside the popup.

If you happen to have any issues with the extension, feel free to contact our support center. For more information about extension troubleshooting, visit our article on Troubleshooting Chrome Extension issues.

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Why are no reviews imported on Opinew? https://www.opinew.com/help-center/knowledge-base/why-no-reviews-imported/ https://www.opinew.com/help-center/knowledge-base/why-no-reviews-imported/#respond Sat, 11 Apr 2020 14:14:04 +0000 https://www.opinew.com/help-center/?post_type=ht_kb&p=646 There are a number of reasons why no reviews imported on Opinew. If you are having issues importing reviews to Shopify, try checking the most common import issues below:

Are your filters too narrow?

You might have overlooked if the filters you set match any reviews on the product you’re importing from (only with photos, only 5* reviews). For example. If you set the filters to import only reviews with photos and there are no reviews containing photos.

There may be no reviews, or the correct country domain may have been missed

Sometimes you forget to check if the product actually has any reviews available. Amazon might show reviews but when you look closer it will show that they are all from Amazon Germany but you used the amazon.com link. In this case, you will have to use the amazon.de link to show the reviews.

My Bulk import isn’t pulling reviews into Opinew

If you are importing reviews from Amazon, we can only import the reviews where Opinew can match your SKU in Shopify with the SKU on Amazon. Check that the SKU numbers match for the bulk importer to pull through reviews.

For Bulk reviews import from Apps like Oberlo, Dropified, or Importify, Opinew will only import for products that are available on Aliexpress and have existing reviews.

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Why aren’t all Amazon reviews importing to Opinew? https://www.opinew.com/help-center/knowledge-base/why-arent-all-amazon-reviews-importing/ https://www.opinew.com/help-center/knowledge-base/why-arent-all-amazon-reviews-importing/#respond Tue, 24 Mar 2020 01:26:16 +0000 https://www.opinew.com/help-center/?post_type=ht_kb&p=625
  • Why aren’t all Amazon reviews importing? We only import the text reviews that are actually displayed on Amazon. “Star only” reviews don’t display on Amazon but are still counted. Opinew doesn’t know how many of them there are and what their star ratings are – so can’t import those.
  • Amazon will show the number from all Amazon sites combined, but Opinew will only import reviews from the region your link is from (e.g. amazon.com, amazon.co.uk, amazon.in). To import Amazon reviews from other regions you need to create a new import on Opinew with links from those regions.
  • Very rare… but check your pagination color setting. If the count shows 200 reviews on the Opinew review widget but you can see only 6-8 displaying – this means the pagination is white… on a white background most likely :D. Change the pagination to black and this should show your full reviews again on Opinew.
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    How To Import Product Reviews to Shopify via form in Opinew Dashboard? https://www.opinew.com/help-center/knowledge-base/import-product-reviews-via-form-in-opinew-dashboard/ https://www.opinew.com/help-center/knowledge-base/import-product-reviews-via-form-in-opinew-dashboard/#respond Tue, 24 Mar 2020 01:15:39 +0000 https://www.opinew.com/help-center/?post_type=ht_kb&p=610 Opinew allows you to import product reviews from other marketplaces such as Amazon, eBay or AliExpress in a few clicks and in bulk using our in-app importer.

    If you are using Google Chrome, we recommend installing Opinew’s Chrome Extension for importing, allowing you to import in one click and in bulk thousands of reviews.

    Read through our step-by-step guide, or watch our video tutorial below to quickly start importing reviews from Amazon, AliExpress and eBay via a form in Opinew’s dashboard.

    Step 1: Install Opinew and go to Import Reviews

    Once you have Opinew installed and products added to your Shopify store, open the Opinew app and head over to Reviews > Import Reviews.

    Import reviews with Opinew

    Step 2: Choose your product

    Click on the product you want to import reviews for on the left side table and you will be met with Opinew’s importer settings.

    Import product reviews to Shopify

    Step 3: Fill In Import Settings

    In order to pick the source you want to import from, just paste the correct product URL from Amazon, eBay or AliExpress and Opinew will automatically recognize from which marketplace you are importing.

    Import settings available:

    • Choose how many reviews you’d like to import. (depending on your plan’s limit)
    • Translate reviews to the language of preference.
    • Decide if there is a minimum amount of words needed on the review to import it.
    • Automatic Synchronization. (available from the Growth plan and only on Amazon and eBay imports)
    • Import only reviews with images or not.
    • Approve all imported reviews.
    • Choose to replace your reviewer name. Example: Change A***B with something more trustworthy like Alan B. (available only on eBay imports)
    import product reviews settings

    Once you are done, click on “Import” and wait for a few seconds for your reviews to be imported from your desired marketplace.

    Step 4: Actions Available For Imported Reviews

    Actions available once an import is successful:

    • Go to Manage Reviews, to publish/unpublish reviews.
    • Automatically synchronize new reviews if your plan is eligible.
    • Delete all reviews that were imported by clicking on the “trash” icon.

    Are you encountering issues while importing reviews to Shopify? Use our 24/7 live chat support located at the bottom right-hand corner of this page. Our team is standing by to provide you with expert assistance to get your issues resolved in a timely manner.

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    How to import eBay or Amazon Seller Reviews to Opinew https://www.opinew.com/help-center/knowledge-base/import-amazon-or-ebay-reviews-to-shopify/ https://www.opinew.com/help-center/knowledge-base/import-amazon-or-ebay-reviews-to-shopify/#respond Mon, 23 Mar 2020 20:19:51 +0000 https://www.opinew.com/help-center/?post_type=ht_kb&p=613 Opinew lets you easily import your shop/seller/merchant reviews from Amazon and eBay to your Shopify store in a few clicks and automatically keep new reviews synchronized to Shopify.

    Import Amazon Seller reviews to Shopify

    Read through our step-by-step guide, or watch our video tutorial below to quickly start importing Amazon Seller Reviews to Opinew.

    1. Head over to “Reviews > Shop”

    2. Pick the source you want to import reviews from. In this case, we’ll pick Amazon Seller reviews

    3. Fill in the review import form with your Amazon Seller reviews page link. Follow our guide on how to find your Amazon Seller Central link.

    4. Press the “Import” button and wait for your reviews to populate.

    If you still encounter any issues when importing your Amazon shop reviews to Shopify with our in-app importer, feel free to reach out to our support team.

    We also have a detailed tutorial on how to import Amazon Seller reviews in bulk using Opinew’s Chrome Extension.

    Import Ebay Seller Reviews to Shopify

    Read through our step-by-step guide, or watch our video tutorial below to quickly start importing eBay Seller Reviews to Opinew.

    1. Open Opinew and go to “Reviews > Shop”
    2. Select “eBay Seller Reviews” on the page.
    3. Populate the link with your eBay Seller Feedback URL, feel free to follow our guide on how to find it.
    4. Press import and you should see Opinew populating your store with your eBay Seller reviews!

    Keep new reviews on Amazon and eBay synchronized automatically

    This feature is available on paid plans only.

    If you have imported Amazon or eBay Shop reviews into your Shopify store once, you have the possibility to automatically import new reviews that appear there.

    In order to do that, just head over to Reviews > Product Reviews, open “import settings” on the top right and click on the checkbox to activate the automatic synchronization.

    Amazon Seller Reviews - Auto sync

    Automatic synchronization will import any reviews left on Amazon or eBay after the date of your initial import.

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